These Terms & Conditions (“Terms”) govern transportation services provided or arranged by KBT

Holdings LLC, doing business as Ski Lift Limousine (“Ski Lift,” “Ski Lift Limousine,” “we,” “us,” or “our”).

By requesting, booking, paying for, or using transportation services provided or arranged by Ski Lift

Limousine, the person making the reservation (“Booking Party”) and all passengers included in the

reservation (“Passengers”) agree to these Terms.

1. Transportation Services

Ski Lift Limousine provides and arranges private passenger transportation services in Colorado,

including airport transfers, point-to-point transportation, hourly transportation, mountain transportation,

event transportation, and other prearranged transportation services.

Services may be performed using Ski Lift Limousine vehicles and drivers or, when appropriate,

qualified third-party transportation providers or affiliates.

Specific vehicle types, passenger capacities, routes, pickup times, and other reservation details will be

stated in the applicable quote or booking confirmation.

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2. Reservations

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A quote, estimate, email discussion, text message, or verbal conversation does not by itself guarantee

vehicle availability.

A reservation is considered confirmed once Ski Lift accepts the reservation and the required 20%

deposit has been received.

Customers will receive written or electronic confirmation containing the material details of their

reservation. The Booking Party is responsible for reviewing the confirmation and promptly notifying Ski

Lift of any inaccuracies.

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3. Booking Information

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The Booking Party is responsible for providing accurate and complete information, including:

• Passenger name and contact information

• Pickup and drop-off locations

• Correct service date and pickup time

• Number of passengers

• Flight information, when applicable

• Luggage and equipment requirements

• Accessibility requirements

• Child-seat requests

Ski Lift Limousine | Terms & Conditions Page 1• Additional stops

• Any other information reasonably necessary to provide the requested transportation

If a reservation is made on behalf of other passengers, the Booking Party is responsible for

communicating relevant reservation information and these Terms to those passengers.

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4. Pricing

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Pricing is based on the itinerary and information provided at the time of booking.

The quoted price may include the base transportation charge, gratuity, service fees, tolls, parking,

airport fees, or other disclosed charges.

Changes to the itinerary, additional stops, additional service time, passenger-count changes requiring a

different vehicle, excessive waiting time, or other material modifications may result in additional

charges.

Ski Lift will make reasonable efforts to disclose material additional charges before they are incurred

whenever practicable.

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5. Deposit and Final Payment

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A 20% deposit is required to confirm and secure a reservation.

Unless otherwise agreed in writing, the remaining balance is due on the Friday immediately preceding

the scheduled service date.

Reservations made after the applicable final-payment date may require payment in full at the time of

booking.

Ski Lift accepts payment through:

• Credit or debit card through Stripe

• Zelle

• Venmo

Credit and debit card payments processed through Stripe are subject to a 3% processing fee.

Payment arrangements specifically agreed to in writing for an individual reservation will control if they

differ from these standard terms.

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6. Gratuity

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When gratuity is included in the reservation price, it will be identified in the applicable quote, invoice, or

booking information.

Passengers may provide additional gratuity at their discretion.

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7. Cancellations and Refunds

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Customers should notify Ski Lift of a cancellation as soon as reasonably possible.

Cancellation and refund eligibility may depend on the timing of the cancellation, vehicle reserved,

service requirements, affiliate-provider commitments, and non-refundable costs already incurred in

Ski Lift Limousine | Terms & Conditions Page 2connection with the reservation.

Any specific cancellation terms communicated in a quote, booking confirmation, invoice, or other

written booking documentation form part of the reservation and will control where applicable.

Cancellation requests should be submitted by contacting Ski Lift at info@skiliftlimo.com or (321)

754-5438.

If Ski Lift is unable to perform a confirmed transportation service and cannot provide a reasonable

replacement or alternative, amounts paid for the transportation Ski Lift is unable to provide will be

refunded, subject to applicable law.

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8. Reservation Changes

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Ski Lift understands that travel plans may change and will make reasonable efforts to accommodate

modifications.

Changes may include:

• Pickup time

• Pickup or destination location

• Passenger count

• Vehicle type

• Additional stops

• Flight information

• Service duration

• Service date

All changes are subject to availability and may affect pricing.

A requested modification is not confirmed until acknowledged by Ski Lift.

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9. Pickup Times

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Passengers are responsible for being ready at the confirmed pickup location at the scheduled pickup

time.

Passengers should maintain access to the telephone number or communication method provided with

the reservation.

Drivers or Ski Lift staff may contact passengers by telephone, SMS, email, messaging application, or

another reasonable communication method to coordinate transportation.

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10. Airport Transportation and Flight Tracking

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When flight information is provided, Ski Lift may monitor available flight information to assist with airport

pickup coordination.

Flight tracking is provided as a convenience and does not relieve passengers from communicating

significant itinerary changes.

Ski Lift Limousine | Terms & Conditions Page 3Passengers should notify Ski Lift as soon as reasonably possible of flight cancellations, missed

connections, rebooking, significant delays, or changes in flight number.

Ski Lift is not responsible for inaccurate or delayed information provided by airlines, airports,

flight-tracking providers, or other third parties.

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11. Flight Delays

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Ski Lift will make reasonable efforts to accommodate delayed flights.

Significant delays may affect driver or vehicle availability, particularly when the delay conflicts with

another confirmed reservation.

If the originally assigned vehicle or driver cannot accommodate a significant delay, Ski Lift may arrange

an alternative vehicle, driver, affiliate transportation provider, or revised pickup arrangement.

Additional charges may apply when substantial delays result in additional waiting time or require a new

transportation arrangement.

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12. Waiting Time and No-Shows

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Passengers who are not ready at the scheduled pickup time may be subject to additional waiting

charges when applicable.

A reservation may be considered a no-show when the passenger:

• Is not present at the confirmed pickup location within the applicable waiting period

• Cannot be reached using the contact information provided

• Leaves the pickup location without notifying Ski Lift

• Independently arranges other transportation without communicating with Ski Lift while Ski Lift

remains ready and able to provide the confirmed service

No-show reservations may be non-refundable to the extent permitted by applicable law and the

applicable reservation terms.

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13. Weather, Traffic and Mountain Travel

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Colorado transportation, particularly travel between Denver and mountain destinations, can be affected

by snow, ice, severe weather, traffic, accidents, construction, chain restrictions, road closures, and

other unpredictable conditions.

Pickup and arrival times are estimates and cannot be guaranteed.

Safety takes priority over schedule. Drivers may slow down, stop temporarily, change routes, delay

departure, or decline to continue when road, weather, vehicle, passenger, or other conditions make

continued travel unsafe or unlawful.

Ski Lift is not responsible for missed flights, meetings, events, reservations, lodging, recreational

activities, or other consequential losses resulting from circumstances outside Ski Lift's reasonable

control.

Passengers are strongly encouraged to allow sufficient travel time, particularly during winter and peak

mountain-travel periods.

Ski Lift Limousine | Terms & Conditions Page 414. Mechanical Problems and Service Interruptions

Ski Lift and its transportation partners take reasonable measures to maintain vehicles appropriately.

However, mechanical failures, tire problems, accidents, road emergencies, and other unexpected

service interruptions may occur.

If a vehicle cannot safely complete a trip, Ski Lift will make reasonable efforts to resolve the issue and,

when reasonably available, provide or arrange replacement transportation.

Passengers and Booking Parties must provide Ski Lift with a reasonable opportunity to address a

service interruption and arrange an alternative before independently arranging substitute

transportation.

If passengers independently choose taxis, rideshare services, rental vehicles, or other transportation

without first providing Ski Lift a reasonable opportunity to arrange an alternative, Ski Lift is not

responsible for those independently incurred expenses unless reimbursement has been expressly

authorized by Ski Lift.

Nothing in this section limits any right or liability that cannot legally be waived.

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15. Vehicle Substitution

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Ski Lift may substitute a vehicle when reasonably necessary due to mechanical issues, weather, safety

considerations, scheduling circumstances, operational requirements, passenger count, or other

unforeseen circumstances.

Whenever reasonably possible, the substitute vehicle will provide comparable or greater passenger

capacity.

Unless specifically guaranteed in writing, a particular vehicle make, model, model year, color, or

configuration is not guaranteed.

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16. Affiliate and Third-Party Transportation Providers

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Ski Lift may work with qualified third-party transportation providers to fulfill certain reservations.

When an affiliate performs transportation, Ski Lift may provide that company and its assigned driver

with information reasonably necessary to perform the service, including passenger names, telephone

numbers, itinerary information, pickup and drop-off locations, group information, and flight details.

Ski Lift will use reasonable care when selecting transportation partners. Affiliate providers nevertheless

remain responsible for their own vehicles, personnel, regulatory obligations, and transportation

operations as required by applicable law.

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17. Passenger and Luggage Capacity

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Passengers may not exceed the lawful or designated capacity of the assigned vehicle.

Children count toward passenger capacity.

The Booking Party should disclose unusual amounts of luggage, skis, snowboards, bicycles, golf clubs,

large equipment, or other oversized items before booking.

Ski Lift Limousine | Terms & Conditions Page 5Ski Lift may recommend or require a larger vehicle if the originally selected vehicle cannot safely

accommodate both passengers and their belongings.

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18. Personal Property

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Passengers are responsible for their personal belongings.

Passengers should inspect the vehicle before leaving and contact Ski Lift promptly regarding lost

property.

Ski Lift will make reasonable efforts to locate and return found property. Shipping, delivery, or special

transportation costs associated with returning an item may be charged to the customer.

Ski Lift is not responsible for lost, stolen, forgotten, or damaged personal property except where liability

cannot legally be excluded.

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19. Child Safety Seats

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Customers traveling with children should notify Ski Lift in advance if a child safety seat is required.

Child safety seats may be available upon advance request and are subject to availability. Customers

should not assume a child seat will be provided unless Ski Lift has confirmed it as part of the

reservation.

Parents, guardians, and responsible adults should provide accurate information regarding the child's

age, height, and weight when requesting an appropriate restraint and are responsible for confirming

that the child is properly secured, subject to applicable law.

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20. Accessibility and Special Assistance

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Ski Lift will make reasonable efforts to accommodate passengers with disabilities and accessibility

needs.

Passengers should notify Ski Lift when booking if they require wheelchair-accessible transportation,

transportation of a mobility device, a service animal, or another accommodation so that an appropriate

vehicle or transportation provider can be arranged.

Not all vehicles have the same accessibility configuration.

Nothing in these Terms limits rights provided under applicable disability or accessibility laws.

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21. Passenger Conduct

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Passengers must behave in a manner that does not endanger the driver, other passengers, the vehicle,

or the public.

Ski Lift or an assigned driver may refuse or discontinue transportation when a passenger:

• Threatens, harasses, or abuses a driver or another person

• Engages in violent, destructive, or dangerously disruptive behavior

• Interferes with safe vehicle operation

• Possesses unlawful substances or prohibited items

• Intentionally damages the vehicle

Ski Lift Limousine | Terms & Conditions Page 6• Refuses reasonable safety instructions

• Creates a condition that makes continued transportation unsafe or unlawful

To the extent permitted by law, transportation terminated because of serious passenger misconduct

may not be eligible for a refund.

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22. Alcohol, Smoking and Vaping

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Alcohol may be permitted in certain vehicles when allowed by applicable law and Ski Lift policy.

Glass containers are prohibited.

Passengers must comply with applicable alcohol laws. Unlawful consumption of alcohol, including

consumption by minors, is prohibited.

Smoking and vaping are prohibited in Ski Lift vehicles.

Violations may result in reasonable cleaning, repair, deodorizing, or remediation charges.

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23. Vehicle Damage and Excessive Cleaning

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The Booking Party may be responsible for reasonable cleaning, repair, replacement, or remediation

costs resulting from damage or extraordinary cleaning caused by the Booking Party or passengers

associated with the reservation.

This may include:

• Bodily fluids

• Significant spills or stains

• Smoking or vaping

• Burns

• Broken vehicle components

• Damage to seats, doors, windows, electronics, or interior fixtures

• Intentional or reckless damage

Ordinary wear and tear is excluded.

Ski Lift may document the vehicle's condition and provide reasonable supporting information for

material charges.

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24. Seat Belts and Safety

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Passengers must comply with applicable seat-belt laws and reasonable safety instructions provided by

the driver.

Passengers may not interfere with the driver's operation of the vehicle.

The driver has final responsibility for determining whether continued operation of the vehicle is

reasonably safe.

Ski Lift Limousine | Terms & Conditions Page 725. Event and Concert Transportation

Event transportation may be affected by venue-specific traffic restrictions, law-enforcement

instructions, road closures, parking rules, pedestrian restrictions, and designated loading or unloading

areas.

Pickup and drop-off locations may therefore differ from a venue entrance or from locations anticipated

before the event.

Passengers are responsible for following pickup instructions provided by Ski Lift and allowing sufficient

time to reach designated post-event pickup locations.

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26. Hourly Service

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Hourly transportation reserves a vehicle and driver for an agreed service period and may be subject to

a minimum number of service hours.

Additional service time beyond the confirmed reservation is subject to driver and vehicle availability and

may result in additional charges.

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27. Point-to-Point Service

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Point-to-point transportation is based on the itinerary stated in the reservation.

Additional stops, significant waiting time, route changes requested by the passenger, or other

modifications may result in additional charges.

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28. Force Majeure

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Ski Lift is not responsible for failure or delay caused by circumstances beyond its reasonable control,

including severe weather, natural disasters, wildfires, road closures, government actions, public

emergencies, major traffic incidents, infrastructure failures, civil disturbances, labor disruptions, or

similar events.

Ski Lift will make reasonable efforts to communicate with affected customers and provide practical

alternatives when available.

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29. Limitation of Liability

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To the fullest extent permitted by applicable law, Ski Lift will not be liable for indirect, incidental, special,

punitive, or consequential damages arising from circumstances outside its reasonable control, including

missed flights, missed events, lost business opportunities, lodging costs, or independently arranged

substitute transportation.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by

applicable law.

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30. Service Concerns and Claims

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Customers should notify Ski Lift promptly regarding a service concern so that Ski Lift has a reasonable

opportunity to investigate and respond.

Ski Lift Limousine | Terms & Conditions Page 8Customers should provide the reservation information, date of service, description of the issue, and

reasonably available supporting documentation.

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31. Communications

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By providing a telephone number or email address in connection with a reservation, customers

authorize Ski Lift to use that information for service-related communications, including:

• Reservation confirmations

• Payment information

• Driver information

• Pickup instructions

• Trip updates

• Schedule changes

• Customer support

• Safety-related communications

Marketing communications will be handled separately in accordance with applicable law and customer

preferences.

Additional terms for text messages and automated or AI-assisted communications are described in

Sections 32 and 33.

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32. SMS / Text Messaging Program

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Program name: Ski Lift Limousine Notifications.

Program description: Ski Lift Limousine sends text messages related to reservations and transportation

services, including booking confirmations, quotes, payment reminders, driver and vehicle details,

pickup instructions, flight and schedule updates, trip updates, and customer-support replies.

How you opt in: You may agree to receive text messages by checking the SMS consent box on our

website or booking form, by texting our business number, or by giving verbal consent to Ski Lift staff or

our automated assistant during a call. By opting in, you agree to receive text messages from Ski Lift

Limousine at the mobile number you provide.

Consent to receive text messages is not a condition of purchase.

Marketing messages: Ski Lift will only send promotional or marketing text messages if you have

separately given your express written consent to receive them. You may opt out of marketing

messages at any time without affecting service-related messages.

Message frequency varies based on your reservations and interactions with Ski Lift.

Message and data rates may apply. Please contact your wireless provider for details about your plan.

To opt out, reply STOP to any message. You may also reply END, CANCEL, UNSUBSCRIBE, QUIT, or

STOPALL. After you opt out, you will receive one final message confirming that you have been

unsubscribed, and no further text messages will be sent unless you opt in again. To opt back in, reply

START.

For help, reply HELP to any message, email info@skiliftlimo.com, or call (321) 754-5438.

Ski Lift Limousine | Terms & Conditions Page 9Wireless carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old, or have the permission of the account holder, to opt in to text

messages. You agree to notify Ski Lift if you change or deactivate the mobile number you provided.

Mobile information and SMS consent are handled as described in our Privacy Policy, available at

skilift.app. Mobile information will not be shared with third parties or affiliates for marketing or

promotional purposes.

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33. Automated, AI-Assisted and Recorded Communications

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Ski Lift may use automated systems, including artificial intelligence (AI) voice and text assistants

provided by third-party technology providers, to answer calls, respond to inquiries, provide quotes, take

or modify reservations, and send service-related messages.

Calls and text conversations with Ski Lift, including those handled by an AI assistant, may be recorded,

transcribed, and stored for quality assurance, training, booking accuracy, customer service,

recordkeeping, and safety purposes. By calling or continuing a conversation with Ski Lift, you consent

to this recording and transcription.

By providing your telephone number, you agree that Ski Lift may contact you at that number about your

reservation and transportation services by call or text message, including calls and messages that use

automated technology or an artificial or AI-generated voice.

Ski Lift will not place marketing calls or send marketing texts using automated technology or an artificial

or AI-generated voice without your prior express written consent.

You may ask to speak with a member of the Ski Lift team at any time during a call or text conversation

with an automated assistant.

Automated assistants may occasionally make errors. The details in your written reservation

confirmation will control, and you should review it and notify Ski Lift promptly of any inaccuracies.

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34. Electronic Transactions

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Electronic bookings, online acceptance, electronic signatures, payment of a reservation, and other

legally recognized electronic actions may constitute acceptance of these Terms.

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35. Governing Law and Venue

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These Terms and transportation services provided or arranged by Ski Lift are governed by the laws of

the State of Colorado, except where applicable federal law controls.

Unless otherwise required by applicable law, legal proceedings relating to these Terms or Ski Lift's

services shall be brought in a court of competent jurisdiction in Colorado.

Before initiating formal proceedings, the parties are encouraged to make a good-faith effort to resolve

the matter directly.

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36. Severability

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If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions

will remain effective to the fullest extent permitted by law.

Ski Lift Limousine | Terms & Conditions Page 1037. No Waiver

Failure by Ski Lift to enforce any provision on one occasion does not waive Ski Lift's right to enforce

that provision in the future.

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38. Changes to These Terms

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Ski Lift may update these Terms periodically.

The Terms applicable to a reservation will generally be those in effect when the reservation is made

unless a change is required by law or otherwise agreed between the parties.

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39. Contact Information

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Ski Lift Limousine

KBT Holdings LLC

Breckenridge, Colorado

Email: info@skiliftlimo.com

Phone: (321) 754-5438

Website: skilift.app